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Safehouse+

Safehouse+ User Guide

Get Plex Account

Visit plex.tv/sign-up to create your free Plex account. Enter your email and create a password, or sign up using Google/Apple. Once logged in, message the admin (@globalreset) on Discord or another method with your Plex account email address.

Access Safehouse Server

Once the admin (@globalreset) adds you to the Safehouse Plex Server, you will receive a friend invite and a shared library invitation. Check your email (including spam) for any Plex notifications and watch for emails from [email protected] as well. You can also accept the invite via the Plex web app at app.plex.tv under Profile > Requests.

Join the Discord

Join the Safehouse Discord to get notifications when content is requested and when it becomes available, as well as important service announcements.

Request New Content

Use the request.safehouse.watch system powered by Seerr to request new content. After you've been added to the server, log in with the Plex account you created. All requests will be vetted, approved, and automatically downloaded and added to the server.

Plex Watchlist Sync

You can also request content by simply adding movies or TV shows to your Plex Watchlist — Seerr will automatically detect new additions and submit requests on your behalf.

  1. Log in to request.safehouse.watch with your Plex account.
  2. Go to your profile settings and enable Plex Watchlist Sync.
  3. Find a movie or TV show on Plex Discover or in any Plex app.
  4. Click the Add to Watchlist button (bookmark icon).
  5. Seerr checks your watchlist every few minutes and automatically creates a request for any new items.
  6. You'll receive a Discord notification when the request is approved and again when the content is available.

This means you can skip the Seerr web UI entirely and manage all your requests directly from Plex. Removing an item from your watchlist does not cancel an existing request.

Download Plex Apps

  • Desktop: Plex for Windows/macOS/Linux from plex.tv/downloads
  • Mobile: iOS App Store / Google Play Store "Plex" app
  • TV: Roku, Fire TV, Apple TV, Android TV, smart TVs via app stores
  • Consoles: PlayStation, Xbox from respective stores
  • Web: app.plex.tv works anywhere

Streaming Best Practices

Prefer Direct Play whenever possible; if that fails, fall back to transcoding at a suitable quality level so playback remains smooth. Set streaming quality to "Original" first, and only step it down if you see buffering or stuttering.

Hardware Tips

  • Use the newest or most capable hardware available, such as Apple TV 4K or Nvidia Shield, which handle more formats via Direct Play.
  • Use hard-wired Ethernet over Wi-Fi if possible for more stable bandwidth and fewer buffering issues.
  • Set client quality to "Original" and enable Direct Play/Direct Stream in each Plex app; disable "auto-adjust quality" to avoid unnecessary transcoding.

Best Devices for Plex

  • Nvidia Shield TV/Pro: Excellent codec support for Plex, supports high-bitrate 4K HDR and advanced audio formats, and is widely regarded as one of the best Plex clients.
  • Apple TV 4K: Great general streaming device that also Direct Plays most common Plex media and offers a polished interface for less technical users.
  • Modern Android TV / Google TV devices: Good all-rounders that support a wide range of apps and work well as Plex clients when properly configured.
  • Recent Roku / Fire TV 4K models: Solid budget options that work fine for most 1080p and many 4K Plex streams when paired with good network connectivity.

Quality & Transcoding Strategy

  • Start with a capable device and a strong network connection, then set streaming quality to "Original" so media Direct Plays without server transcoding whenever the format is supported.
  • If you experience buffering, step down to a slightly lower fixed quality (for example, 20 Mbps to 12 Mbps, then 8 Mbps) to let the server transcode to a bitrate your connection can handle.
  • Always disable "auto-adjust quality" in your Plex client settings and prefer manual quality steps instead. Auto-adjust can cause subtitle sync issues and unpredictable quality shifts during playback.